How much does JENA cost?+
JENA has three plans: Starter at £9/month or £79/year, Pro at £29/month or £249/year, and Max at £49/month or £399/year.
All prices include VAT. Annual plans are billed upfront. Every plan includes unlimited bookings, no booking commission, free migration support and real human support.
Are there any hidden fees or commissions?+
There are no booking commissions, new-client fees or hidden subscription charges.
Card payments through Stripe start from 1.5% + 30p per transaction. SMS marketing costs 5p per message, with a £1 minimum per blast. If you use your own domain, you pay your domain provider separately.
How does the free trial work?+
You get 14 days free to try JENA. A card is required to start, but your first payment is on day 15. Cancel before then and you won’t be charged.
Can I switch from my current booking system?+
Yes! Free migration support is included. We can help move clients, appointments and services from your current system. Reviews can move where your current provider supplies an export. Timing depends on the size and format of your data.
Send us your files and we’ll confirm what can transfer and the timing. We’ll help you check your diary before you switch your booking link.
Can I keep my existing website?+
Yes. Keep your website and link its “Book now” button to your JENA booking page.
If you’d prefer a branded JENA website, that’s included in Pro and Max. You can keep your existing domain, and our team can help you connect it.
Do I need any technical skills?+
Not at all. If you can use Instagram, you can use JENA. Our AI assists your website build, and everything is designed to be simple and intuitive. And our team can help you set up your services, working hours and booking link.
You can try it during your free trial and ask us for help along the way.
What if I need help?+
Real humans answer your questions, usually within hours. No chatbots, no endless ticket queues. We're here to help you succeed!
Human support is included with every plan, whether you’re getting set up, switching systems or need help with something later. Message us on WhatsApp or email [email protected]. We’ll help you work through it.
Is there a contract or can I cancel anytime?+
No contracts, no commitments. Cancel anytime with one click. Your data is always yours to export.
Cancel before your next renewal to avoid the next subscription charge. Annual subscription payments are non-refundable.