Frequently

asked questions

Our app has been tailor-made to help business owners
thrive in the digital age and grow their business sustainably.
Who is JENA for?

JENA is tailor-made for business owners in the service industry. Whether you're a nail artist, beauty therapist, hairdresser, makeup artist, massage therapist, fitness trainer, coach, tutor, or aesthetician, JENA is designed to help you look professional and save time running your business.

What does JENA do?

JENA helps you handle all the tech stuff easily so you can focus on your work. Our app incl. a website builder, booking system, CRM, consultation forms, payments and much more. Basically, everything you need to make running your business simpler.

Why should I signup to JENA?

Signup to JENA if you want to take your business to the next level. With JENA, you gain access to professional tools tailor-made for self-employed business owners. It's not just about saving time; it's about enhancing your clients' experience, ensuring you're always a step ahead of your competition.

Is JENA worth the money?

If you're a professional business owner looking to grow your business sustainably, then JENA is worth every penny. Not only is it cheaper than most online website builders, our customers save on average 30 minutes admin time per appointment booked, which means JENA should pay itself from the first client.

Do I get a real website as part of my JENA subscription?

Absolutely! Your JENA app allows you to easily build a professional and SEO-friendly website where you can showcase your services, display portfolios, and establish an online presence without any technical expertise.

Is it hard to setup my website on JENA?

Not at all! We've always found website builders to be needlessly confusing, which is why we've designed a system that works for everyone. No technical or design skills needed. And if you need any help, our team of experts is there to help.

Can I update my website after it's been published?

Of course! You can edit your website inside your app at any time. Simply edit the text, image, or design inside the app, press save and the changes are automatically published on your website. It couldn't be simpler!

Is there customer support if I need help on JENA?

Of course! We know how important your business is to you, and this is why you have access to our experts who can assist you with any issues or queries. Whether you're facing technical challenges or need guidance on maximising the app's features, our team of experts is here to help you succeed.

How does JENA help me save time?

JENA streamlines your workflow by automating appointment scheduling, client communications, and payments. This means less time on admin work - 30 minutes per client on average - and more time focusing on what you do best - serving your clients.

Can I manage multiple locations with JENA?

Yes, JENA makes it easy to add and manage all your business locations in the app. Whether you're in a salon, home salon, or on the go, our system smartly factors in travel time between appointments, ensuring you always have enough time to move from one to the next.

Can I provide consultation forms to my clients with JENA?

Absolutely! With JENA, you can easily share online consultation forms with your clients before their appointments. This not only saves you time but also securely stores all your clients' sensitive information in one place, fully compliant with GDPR standards.

Can I sync the booking platform with my existing calendar?

Yes, JENA allows you to sync the booking platform with your preferred calendar, ensuring that your schedule is always up-to-date. This feature helps avoid double bookings and efficiently manage your time.

How does JENA help with appointment scheduling?

JENA simplifies appointment scheduling with an intuitive online booking system that lets clients see your availability and book appointments in real-time. You can also set up automated reminders to reduce no-shows.

How can JENA assist in managing my business's finances?

JENA provides comprehensive financial tracking features, including targets and revenue reports. These tools help you keep a close eye on your business's financial health and make informed decisions.

Is JENA suitable for my specific profession within the service industry?

For sure! JENA is versatile and designed to support a wide range of professions within the service industry, including nail technicians, beauty therapists, hairdressers, massage therapists, fitness trainers, coaches, tutors, and aestheticians.

Where

beauty
hair
health
coaching
wellness
beauty

meets business

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